A concept training that addresses knowledge gaps in vehicle electronics for automotive professionals through clear and relatable explanations.
The increasing complexity of vehicle electronics has created a knowledge gap among automotive professionals, particularly those without a technical or engineering background. Within an automotive company context, this gap has led to communication difficulties, delays, and a 20% increase in quality issues.
To address this, I designed a short training experience focused on helping professionals understand key vehicle electronics concepts relevant to their roles. The goal was to make essential knowledge clear, relatable, and applicable to everyday work situations, enabling participants to engage more confidently with electronics-related tasks.
I followed a structured instructional design process (ADDIE) to ensure alignment between learners’ needs, learning objectives, and expected outcomes.
The analysis, conducted within an automotive company, showed that knowledge of vehicle electronics varied significantly across teams, especially among professionals without a technical background. Many participants lacked a basic understanding of key concepts and felt unsure when dealing with tasks involving electronics.
Time was also a key constraint, as daily workloads required the training to be short and focused. On the positive side, internal experts and mentoring support within the organization were available to support content development.
Based on the analysis, the following key design decisions were made:
Make it accessible to participants with different knowledge levels, including non-technical profiles
Keep it short and focused (around 1 hour) to fit into busy schedules
Use real-world scenarios to make the content practical and relevant
Use visual metaphors (e.g., electrical communication as road traffic) to make concepts easier to grasp
Build the session around a simple story (developing a real vehicle functionality step by step) to guide learning and maintain engagement
Deliver it as an on-site training session, encouraging participation and interaction to support engagement and provide guidance throughout the learning process.
Define clear outcomes to measure impact and support improvement
To structure the training, I first defined the key concepts and how they relate to each other through a high-level outline. This helped ensure clarity, logical flow, and alignment between content scope and learning objectives before moving into development.
The outline was created in PowerPoint, which was sufficient for the scope of the project and allowed for easy communication and review.
Once the training outline was developed, I created a prototype presentation that included selected content, speaker notes, and initial visual mockups.
This allowed me to quickly review the flow, clarity of explanations, visual design, and overall structure. It also helped identify improvements early and refine design decisions before starting full development.
Based on the feedback from the prototype, I developed the full training.
The final product includes a structured slide deck supported by speaker notes. Special attention was given to clarity, relevance, and consistency to ensure the session is easy to follow and meaningful for participants.
Although this is a concept project, the training is designed as an on-site session, delivered in a large room with capacity for up to 50 participants. The space supports movement, interaction, and visual engagement during the session.
The evaluation focuses on both the learning impact and the effectiveness of the development process.
The learning impact is evaluated across three areas:
Satisfaction, measured through post-training surveys (Google Forms) to understand user perception and overall experience
Knowledge acquisition, assessed through interviews and performance data from employee managers
Behavioural and performance impact, evaluated through company data (quality issue rates and average resolution time), assessing how learning translates into improved performance
The development process is also evaluated to identify improvement opportunities, reviewing aspects such as timeline accuracy, challenges encountered, and the effectiveness of the design and collaboration process.
The goal is to continuously improve both the learning experience and the way it is designed and developed.
The learning experience was very well received, with feedback highlighting the clarity of the content, its relevance, and the use of real-world examples to make learning meaningful and practical.
Areas for improvement were also identified, such as visual refinement in some slides and adapting examples to different roles and responsibilities.
This project allowed me to gain hands-on experience across the full training design and delivery process, while refining my ability to focus on what matters most in each phase.
Key takeaways include:
The importance of clear structuring using training outlines
The value of early prototyping to validate decisions before full development
The impact of using relevant real-world examples to support engagement and learning
Overall, this project strengthened my ability to design learning experiences that are simple, meaningful, and focused on real user needs.
If you’re looking for an instructional designer to create or implement simple, clear, and meaningful e-learning and training solutions, feel free to get in touch.